Turn Conversations Into Customers.
Your AI Sales Agent that works 24/7.
SPARKY engages prospects, answers enquiries, qualifies leads, follows up automatically, books appointments and helps move conversations towards a sale — even when your sales team is offline.
Connect SPARKY to WhatsApp Web from every plan, with additional channels and advanced sales automation available as your business grows.
Stop Losing Leads Because Nobody Replied
Your customers do not always enquire during office hours.
They WhatsApp you at night.
They ask questions on social media.
They enquire and disappear.
They compare your offer with competitors.
They need follow-up before making a decision.
SPARKY keeps the conversation moving.
It learns your business, responds naturally, qualifies potential customers and guides them towards the next appropriate action.
Enquiry → Conversation → Qualification → Follow-Up → Appointment → Sale
Meet Your AI Sales Agent
Respond Instantly
Give prospects helpful, natural responses 24/7.
Qualify Leads
Ask the right questions, identify buying intent and distinguish serious opportunities from general enquiries.
Book Appointments
Move qualified prospects directly towards consultations, demonstrations, meetings or appointments.
Understand More Than Text
Depending on your plan, SPARKY can understand voice notes, images, screenshots, videos and documents.
Understand Your Business
Train SPARKY using your products, services, FAQs, pricing, promotions, documents and sales information.
Follow Up
Re-engage prospects automatically instead of relying entirely on your sales team to remember every lead.
Bring In Your Team
Your sales team can take over when human intervention is needed while retaining the conversation history.
See Everything From Your Dashboard
Every client receives their own SPARKY dashboard to manage conversations, leads, campaigns, channels and AI activity.
Choose Your SPARKY Plan
Select the SPARKY plan that best fits your business needs, from automating basic enquiries to managing a full multi-channel AI sales operation.
RM99/month
Automate everyday customer enquiries and lead capture.
- AI Sales Agent, WhatsApp Web, Website Chat
- 24/7 AI responses, Product & FAQ Knowledge Base
- Basic lead qualification, Conversation history, Human takeover
- Voice-note understanding, Client dashboard, Basic analytics
- 1 AI Agent, 1 Team Seat
Best for: Small businesses, consultants, training providers, and owner-managed businesses.
RM199/month
Actively move leads towards appointments and sales.
- Everything in START, plus:
- Advanced lead qualification & AI appointment booking
- Automatic follow-ups, Contact tagging, Sales workflows
- Image & screenshot understanding, Incoming campaign automation
- Lead/conversation management, Enhanced analytics, Larger AI context
- Up to 3 Team Seats, Enhanced sales visibility dashboard
- Additional social channel options*
Best for: Clinics, education providers, property businesses, professional services, and appointment-driven businesses.
RM299/month
Complete multi-channel AI sales automation for your business.
- Everything in GROW, plus:
- Full Multi-Channel Engagement (WhatsApp Business API*, Instagram DMs, Facebook Messenger, Unified management)
- Outbound Sales Automation (Campaigns, sequences, personalized AI)
- Advanced AI Understanding (Video, Documents, PDFs, Real-time web search)
- Advanced Sales Intelligence (Objection handling, tasks, daily summaries, media library)
- Advanced Platform Capability (Webhooks, API access, custom functions)
- Up to 5 Team Seats
Best for: Growing sales teams, clinics, aesthetic businesses, property companies, education providers, automotive businesses, and high-value service businesses.
Grow SPARKY With Your Business
Your base subscription gets SPARKY running. As your conversations, sales team, and automation requirements grow, you simply expand what you use.
Additional AI Response Packs
Need more AI conversations during busy periods, campaigns or seasonal promotions? Purchase additional monthly AI response capacity without changing your entire plan.
Additional AI Agents / Sub-Accounts
Deploy separate SPARKY agents for different brands, branches, departments, products, countries, or sales teams.
Additional Team Seats
Give more sales representatives access to conversations, leads, and human handovers.
Managed Onboarding
Let our team configure SPARKY for you, including knowledge-base setup, sales-flow configuration, qualification questions, FAQs, brand tone, follow-up logic, channel setup, testing and optimisation.
CRM & Custom Integrations
Connect SPARKY with your existing business systems through APIs, webhooks, and custom functions. Examples include CRM, lead-management, appointment systems, internal databases, ERP, and custom applications.
Higher Response Volumes
Businesses running substantial customer-service or sales volumes can move onto customised high-volume packages with commercial rates based on usage.
Not Another Chatbot.
Traditional chatbots wait for a customer to ask something.
SPARKY is designed to move the sale forward.
It can understand what the prospect wants, qualify interest, answer questions, handle common objections, follow up, schedule appointments and bring your salesperson into the conversation when human involvement matters.
A chatbot answers questions.
SPARKY helps create sales opportunities.
Built Around Your Business
SPARKY can be configured around your:
Products and services
FAQs
Pricing
Promotions
Sales scripts
Qualification criteria
Brand tone
Appointment process
Follow-up strategy
Documents
Media
Escalation rules
Internal sales processes
Website
SOP
External integration
You are not receiving the same generic chatbot as every other company.
You are building an AI Sales Agent around the way your business sells.
Your Business. Your SPARKY Dashboard.
Every SPARKY client receives access to their own powerful dashboard. From one intuitive workspace, your business gains full visibility and control over all SPARKY's activities.
Customer Conversations
Review and track all customer interactions in one place.
AI Responses
Monitor how SPARKY engages with leads and prospects in real-time.
Lead & Contact Management
Organize and manage your valuable leads and customer contacts efficiently.
Human Takeover
Seamlessly step into any AI conversation when a personal touch is needed.
Lead Tags
Track and categorize leads with customizable tags for better segmentation.
Campaign Management
Create, launch, and monitor your outbound and follow-up campaigns.
Appointment Activity
Keep an eye on all scheduled appointments and upcoming meetings.
Knowledge & Media Upload
Effortlessly add new knowledge, documents, and media for SPARKY to utilize.
Usage Review
Monitor your SPARKY usage to optimize your operations and plans.
Sales Activity
Track sales performance and identify key areas for improvement.
Connected Channels
Manage and integrate all your communication channels from one dashboard.
Conversation Analytics
Gain insights into your interactions with detailed conversation analytics.
Your sales team remains in complete control while SPARKY efficiently handles all the repetitive conversations, allowing your team to focus on closing deals.
One Lead. Multiple Ways to Convert.
SPARKY guides your prospects through the entire sales journey, ensuring every opportunity is nurtured from initial contact to a closed deal. See how SPARKY converts leads:
Discovery
A prospect discovers your business and initiates contact.
Initial Contact
They message you on WhatsApp, starting the conversation.
Instant Response
SPARKY immediately responds, ensuring no lead is ever left waiting.
Inquiry Handling
SPARKY answers all questions and provides relevant information.
Needs Assessment
AI understands prospect needs, moving beyond generic replies.
Lead Qualification
SPARKY assesses interest, identifying high-potential leads for your team.
Objection Handling
AI skillfully navigates common objections, keeping the conversation flowing.
Automated Follow-Up
Persistent follow-ups ensure engagement, even when prospects go quiet.
Appointment Booking
SPARKY seamlessly schedules appointments directly into your calendar.
Human Handoff
When ready, SPARKY hands over to your team for personalized closing.
Start With SPARKY for Free
Choose the SPARKY plan that best fits your business needs, with the flexibility to grow as you do.
START
RM99/month
For essential AI-powered customer engagement and efficient lead capture.
GROW
RM199/month
Includes robust qualification, seamless appointment booking, and automated follow-up sequences.
PRO
RM299/month
Unlock comprehensive multi-channel AI sales automation, tailored for maximum conversion.
By NextGen Spark Sdn Bhd